At Consistent Frozen Solutions, we promise an easy and hassle-free buying experience that will give our customers peace of mind. As such, we are extending a 100% satisfaction guarantee on every product we sell.

However, we understand that there may be instances where a return is necessary. We’ve set these simple guidelines to ensure a quick and easy return process.

1. If you are not completely satisfied with your purchase, we will gladly replace or exchange the product, or refund the amount you paid. Simply return the product within sixty (60) days from purchase date and we will work with you to find a solution that meets your needs.
2. We shall automatically accept products returned in good condition and in original packaging, no questions asked. However, products without the original packaging may be considered ineligible for return or refund.

*Refunds or replacements will be processed once we have received and inspected the returned product.
*We do not offer refunds on shipping or handling charges.
*We reserve the right to deny returns or exchanges in cases where the product has been tampered with or mishandled.

We strongly encourage that you inspect the products at the time of delivery to ensure all items are correct, accounted for, and undamaged. If you choose to refuse the delivery or wish to return a product for any reason, you may contact your Account Specialist so they can guide you through the process.

Thank you for choosing Consistent!