• 0917 183 FOOD (3663)
  • info@consistent.com.ph
  • (Available Mondays-Fridays, 8:00AM-5:00PM, excluding holidays)
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Collection Staff

As a Collection Staff, you will be responsible for contacting customers to collect outstanding payments, and maintaining accurate records of all transactions.

Key Responsibilities

  • Provides customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis Establish and maintain effective and cooperative working relationships with dealers and sales.

Qualifications

  • Bachelors Degree in Finance, Accounting or Business Administration or related field
  • Fresh graduates are encouraged to apply (with Latin Honors is an advantage)
  • Knowledge in basic collection process
  • Strong customer service focus and negotiation abilities
  • Basic knowledge in MS office applications
  • Ability to effectively manage multiple priorities while maintaining attention to detail

Skills & Qualities

Apply Now

Interested applicants may send resume to recruitment@consistent.com.ph or fill out the form below. You may also follow us on Facebook to know more about our new positions and openings.